Exness Customer Support

The dedicated customer support team assists with any trading-related questions or concerns. Support is offered in multiple languages to ensure clear and effective communication.

  • Multilingual Support: Available in English, Chinese, Thai, Vietnamese, Arabic, Bengali, Hindi, Urdu, and more.
  • 24/7 Availability: The support team is available round the clock, ensuring assistance is always accessible.
  • Comprehensive Help Center: Offers in-depth information and guides on trading.

Live Chat: 

For immediate assistance, live chat service is the fastest way to get in touch with the support team. Available 24/7 and can be accessed directly through the website.

  • Instant Response: Real-time responses to queries.
  • User-Friendly Interface: Easy to navigate and use, ensuring a seamless support experience.

Email Support

For those who prefer to communicate via email, reach the support team at [email protected]. All email inquiries are responded to within 24 hours.

  • Detailed Responses: Allows for detailed explanations and solutions to more complex issues.
  • Documentation: Keeps a record of communications for future reference.

Phone Support

For clients who prefer to speak directly, phone support is available at +35725008105 for any urgent assistance or detailed inquiries.

  • Direct Communication: Speak directly with knowledgeable support representatives.
  • Personalised Assistance: Tailored support and solutions to specific needs.

Exness Office Locations

Exness operates multiple offices worldwide to ensure accessibility to clients and partners. Strategic office locations provide localised support and maintain strong regulatory compliance.

Headquarters: 

Located in Limassol, Cyprus. Address: 1, Siafi Street, Porto Bello, Office 401, Limassol.

Regional Offices:

  • United Kingdom: 107 Cheapside, London.
  • Seychelles: 9A CT House, 2nd Floor, Providence, Mahe.
  • South Africa: Offices 307&308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town.
  • Curaçao: Emancipatie Boulevard Dominico F. “Don” Martina, 31.
Exness Office Locations

Local Branches:

  • British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola.
  • Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.

Exness Support Hours

Exness ensures availability when clients need support the most. The broker provides support 24 hours a day, 7 days a week. Continuous availability caters to all trading needs and queries. Support is provided in multiple languages, enhancing communication and effectiveness.

Even during holidays, Exness provides support. Support remains available during major holidays to ensure uninterrupted service. Clients can refer to the website for special announcements regarding support hours during holidays. This commitment to availability ensures that clients always have the assistance they need.

Exness Help-Center

The Help Center offers a comprehensive resource for traders. It provides in-depth information on trading platforms, account management, and troubleshooting. Traders can find step-by-step guides, FAQs, and video tutorials to help navigate the trading environment. The Help Center is available 24/7 and supports multiple languages. Traders worldwide can access the information they need anytime. This resource helps traders resolve issues independently and enhances their overall trading experience.